Technical Support (m/f/d) Poland

Glenair GmbH is a leading provider of high-performance, mission critical interconnect solutions, specializing in the design and manufacture of connectors, cables, wiring, harnessing and accessories for the aerospace, defense and space markets. With a commitment to innovation and customer satisfaction, Glenair GmbH is dedicated to providing cutting-edge solutions to meet the diverse needs of its clients.

Glenair GmbH, established in 1983 and headquartered in Bad Homburg, expanded its core business in 2017 beyond its largest sales territory in the EU to include the development and production of mechanisms and cable assemblies for the aerospace industry at its site in Salem on Lake Constance. As one of the largest manufacturers of connection technology, the Glenair team works closely and successfully with almost all leading companies in the aerospace, defence, rail, naval and offshore sectors.

• Provide technical support to Sales Engineers, Customer Service Representatives and distributors.
• Support technical projects from the initial pre-study through to complete product availability.
• Coordinate technical studies and development projects with Glenair manufacturing plants, subcontractors and business partners.
• Support the development and implementation of customer-specific and non-catalog products.
• Coordinate technical product training for internal teams and distributors.
• Obtain and coordinate technical and commercial information, including pricing, delivery times and samples.
• Support product qualification, quality issue analysis and technical corrective actions.
• Monitor relevant product changes, market developments and competitor activities.
• Support compliance with applicable Export Control, REACH and RoHS requirements.

• Degree in Engineering (BEng, MEng or comparable qualification) or equivalent professional experience.
• several years’ professional experience, ideally in a technical or customer-facing environment.
• Strong customer orientation and a good understanding of technical products and applications.
• Solid technical knowledge, ideally in product design or a related field.
• Based in Poland and very good command of Polish and English and a valid driving license.
• Strong communication, coordination and project management skills.
• Analytical and strategic mindset combined with a hands-on, results-oriented approach.
• Team player with strong negotiation skills, assertiveness and the ability to build and maintain professional relationships.
• Flexible, committed and motivated to shape the future and build strong networks.

• Flexible working hours give you freedom to shape your work
• Home office
• Professional training and development
• Home office equipment so you can get started right away
• Varied team events (seasonal celebrations)